Collaboration Sounds Great. So Why is Everyone Frustrated?

Most people like the idea of collaboration.

It is hard to argue with the idea that organizations doing similar or complementary work should find ways to work together. There are needs that are simply too large for one organization to address alone, and there are times when sharing knowledge, resources, relationships, or infrastructure can make everyone better at what they do.

But anyone who has actually been part of a collaboration knows that the idea is usually much easier than the reality.

At first, everyone is excited.

There is a shared problem. There are good people around the table. Everyone can see the possibility.

Then the meetings start.

Someone has a different idea about how the work should happen. Another organization does not have the same resources. One partner has more staff and another has deeper relationships in the community. Someone is moving quickly while someone else needs more time.

Suddenly, something that was supposed to make the work easier is taking a surprising amount of work just to keep going.

That does not necessarily mean the collaboration is failing.

It may mean the collaboration has reached the point where good intentions are no longer enough.

We have both been part of collaborative work where the hardest part was not agreeing that the problem mattered. It was figuring out what it actually meant to work together.

Organizations have their own histories. They have their own cultures and ways of making decisions. They have different levels of funding and different amounts of staff capacity. Even when they serve the same communities, they may experience the work very differently.

Those differences do not disappear because everyone has agreed to collaborate.

They become part of the collaboration.

That is where things can get uncomfortable.

What feels like a reasonable expectation to one organization may be a significant burden to another. A decision that seems simple to one partner may require a conversation with a board, a funder, or an entire team at another. One organization may have the capacity to take on something immediately while another simply does not.

If those differences are not talked about, they do not go away.

They usually show up later as frustration.

We have learned that one of the most useful questions in collaborative work is also one of the simplest:

Why are we doing this together?

Not because collaboration is good.

Not because funders like partnerships.

Not because everyone involved is doing important work.

What becomes possible because these organizations are working together that would be difficult or impossible for them to do separately?

Sometimes the answer is compelling. A group of organizations can reach more people, bring different expertise together, or build something that none of them could reasonably create alone.

When that happens, the extra work of collaboration can be worth it.

But sometimes the answer is less clear.

Sometimes organizations are meeting because they have always met. They are sharing information, but not really sharing work. They have created a new layer of coordination without changing what is possible for the people they serve.

That is when collaboration starts to feel like another obligation.

The answer is not always to walk away.

Sometimes the collaboration needs a clearer purpose. Sometimes the organizations need to be more honest about what each can realistically contribute. Sometimes the structure needs to change. And sometimes the people around the table need permission to say that something is not working.

That last part matters more than it might seem.

A collaboration built on the idea that everyone has to agree all the time is probably not going to survive very much disagreement.

The strongest partnerships we have seen are not necessarily the ones where everyone thinks alike. They are the ones where people can disagree without losing sight of why they came together in the first place.

That takes trust.

It also takes structure.

You need enough clarity that people know what they are responsible for and enough flexibility to account for the fact that organizations are not interchangeable.

Good collaboration does not require everyone to work the same way.

It requires enough shared understanding that different organizations can work alongside one another without constantly fighting the structure itself.

That is harder than putting people around a table.

It is also where the real value of collaboration begins.

Because the goal was never to have more organizations working together.

The goal was to make something better possible because they did.

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